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“Striving to be the leader in customer experience and integrating the world’s most remarkable AV solutions.”
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CDEC is an award-winning AV integrator with a proven track record and strong commitment to providing the very best bespoke AV solutions for all. Our strong company ethos, collegiality and partnership approach have held us in good stead over the last 20 years and has given us a strong foundation to partner with and respond to a diverse customer base.

Building on our roots in the education sector has been key for our team and evolving with the developments in AV technology has allowed us to deliver excellence across education, corporate, health and retail environments. Our primary aim is to provide AV solutions which transform communication and enhance our end user’s experiences.

Whatever the sector or the location our partnership approach with both clients and manufacturers means that we work hard to secure the buy in from all stakeholders to ensure all strategic goals are met.  Each installation is tailored to the individual needs and context; our teams work closely with end users to interpret their aspirations for AV in their spaces, and as a truly agnostic integrator, our focus is always on what our customers want to achieve.

We know how important it is that your audio visual and digital media solutions work consistently and reliably, and that’s why we have a service desk manned 24 hours, as well as a pioneering team of technical experts which, when combined with top level warranty support and specialised technical knowledge for every state-of-the-art product we install, ensures peace of mind usage. We are committed to excellent customer service and life-long after-sales care and we provide a complete AV integration package delivering cutting-edge installations.

Our track record speaks for itself; each member of the CDEC team is empowered to make our customer service provision the very best it can be, and we are proud to continue working with customers who have been with us from the very beginning! From small one-form entry schools to global conglomerates, our customers trust us to design, install and support their AV, be that a classroom, meeting space, lecture theatre or specialist facility.

Our team comprises industry specialists with first-hand experience of end user environments who are committed to their own professional development. Across the team, the qualifications which underpin our knowledge and skills include Avixa training and certification  PRINCE2 and manufacturer led qualifications, such as AMX, Audinate, Biamp, Crestron, Extron, HDBT, Leyard, Polycom, and  Shure to name a few. Our ongoing commitment to all our teams is the investment in their personal and professional development and to providing equality of opportunity to all staff.

Toni Moss

Managing Director
CDEC - AV Systems Integrator

“Since I joined CDEC in 2003, the market has changed quite drastically in terms of procurement processes, changes in government / curriculum, the recession and ongoing budget cuts, which made selling into what was our core market, the education sector, more challenging.  Competition in our arena now is smaller, as some companies simply didn’t make it as things got tougher, but we’ve invested heavily in recruiting, training and retaining the industry’s best engineers, support staff and project managers to ensure that we preserve and develop our market share. We’ve also extended our reach into new sectors such as corporate. We have crafted excellent relationships with many top brands within the AV industry, but first and foremost, we put the customer first, collaborate on ground breaking products, and exceed expectations.”

 

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