AV over IP explained

AVoIP – or Audio Visual over Internet Protocol – has been in the AV lexicon for a few years now as the industry has continued its convergence with IT. Although it can be a complex area to fully understand its advantages are clear, offering cost-effective, flexible and scalable solutions, so it’s worth investigating if this could be the right approach for your needs.

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COVID-19 Business as usual

The past few weeks have been truly unprecedented for so many people around the globe. With the situation around Covid-19 continuing to develop at pace, the priority for CDEC is to ensure the safety and wellbeing of our staff, suppliers and customers, and we continue to be on hand to respond to any queries you may have regarding current or future projects.

While we are adhering to all government guidelines regarding remote working and social distancing, we are still open and still taking orders. I wanted to reassure you that we’re still here to support you despite the circumstances around the Coronavirus outbreak and we’ll continue to monitor the situation closely.

I understand that these are scary and uncertain times and the key priority for all of us over the next few weeks is to stay healthy and safe, but rest assured we’re working hard behind the scenes and we’ll continue to keep you updated via our website and social channels in the coming weeks.

I’d also like to take this opportunity to thank the CDEC team for their hard work, professionalism and flexibility as we deal with these changing times and to our customers and suppliers for their continued support.

Stay safe everyone.

Toni Moss

Our Response to COVID-19

The health and well-being of our clients, business partners and colleagues is always our number one priority – and never more so than now, during the Coronavirus outbreak.

Responding to the latest guidance and advice from the Government we’ve made some practical changes to protect the wellbeing of our clients, business partners and our colleagues.

As of Wednesday 18th March 2020, 90 per cent of our workforce will work remotely to help the international effort to “flatten-the-curve” and reduce the impact of COVID-19.

Service and technical support will continue as normal, technical support will continue as normal, except non-essential site visits.

Please contact us as you would normally through our service email at [email protected] – it’s still the most effective and efficient form of communication. We can set up conference calls via teams if needed.

There will be some of our team in the office, but our priority is to have the majority of our employees working from home. Please contact us at [email protected] for non-service support issues. Or call our main telephone number 01689 885380

We would like to inform you that our team remains fully operational, and we can confidently and securely continue to supply, install and service any products that your purchase from CDEC.

We are well prepared to ensure business continuity over this challenging period of time.

Thank you for your ongoing support as we continue business as usual – we will work through this challenge together.

There will be No disruption to our customers and our services.