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Our Response to COVID-19

The health and well-being of our clients, business partners and colleagues is always our number one priority – and never more so than now, during the Coronavirus outbreak.

Responding to the latest guidance and advice from the Government we’ve made some practical changes to protect the wellbeing of our clients, business partners and our colleagues.

As of Wednesday 18th March 2020, 90 per cent of our workforce will work remotely to help the international effort to “flatten-the-curve” and reduce the impact of COVID-19.

Service and technical support will continue as normal, technical support will continue as normal, except non-essential site visits.

Please contact us as you would normally through our service email at servicedesk@cdec.co.uk –  it’s still the most effective and efficient form of communication. We can set up conference calls via teams if needed.

There will be some of our team in the office, but our priority is to have the majority of our employees working from home. Please contact us at sales@cdec.co.uk for non-service support issues.   Or call our main telephone number  01689 885380

We would like to inform you that our team remains fully operational, and we can confidently and securely continue to supply, install and service any products that your purchase from CDEC.

We are well prepared to ensure business continuity over this challenging period of time.

Thank you for your ongoing support as we continue business as usual – we will work through this challenge together.

There will be No disruption to our customers and our services.

www.cdec.co.uk

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