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Our Response to COVID-19

The health and well-being of our clients, business partners and colleagues is always our number one priority – and never more so than now, during the Coronavirus outbreak.

Responding to the latest guidance and advice from the Government we’ve made some practical changes to protect the wellbeing of our clients, business partners and our colleagues.

As of Wednesday 18th March 2020, 90 per cent of our workforce will work remotely to help the international effort to “flatten-the-curve” and reduce the impact of COVID-19.

Service and technical support will continue as normal, technical support will continue as normal, except non-essential site visits.

Please contact us as you would normally through our service email at servicedesk@cdec.co.uk –  it’s still the most effective and efficient form of communication. We can set up conference calls via teams if needed.

There will be some of our team in the office, but our priority is to have the majority of our employees working from home. Please contact us at sales@cdec.co.uk for non-service support issues.   Or call our main telephone number  01689 885380

We would like to inform you that our team remains fully operational, and we can confidently and securely continue to supply, install and service any products that your purchase from CDEC.

We are well prepared to ensure business continuity over this challenging period of time.

Thank you for your ongoing support as we continue business as usual – we will work through this challenge together.

There will be No disruption to our customers and our services.

www.cdec.co.uk

How to create the perfect huddle space environment
How to create the perfect huddle space environment

The most accepted definition of a huddle space is a small, private and comfortable meeting area designed to accommodate 2-6 people and equipped with teleconferencing and collaborative tools. Their size and the technologies typically housed within them makes huddle rooms ideal for both scheduled and impromptu meetings, offering a quieter space for people to work without having to reserve time in a large meeting space or boardroom.

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The benefits of managed services in an education environment

When you think of the convergence of AV and IT, the first sector that springs to mind is probably corporate. There’s no denying that this market has been impacted heavily by the IT-ification of AV and the move towards software over hardware, but it’s certainly not the only area in which the benefits of convergence can be reaped.

Take education, for example. Higher education in particular has undergone major changes in recent years, especially when it comes to how estates are managed and by whom. In many institutions, IT is the driving force behind the AV teams, even in those where AV comes under the Facilities Management or Estates sections. This isn’t without its challenges, however, and while some institutions have managed to merge their teams and make a success of this, others are ‘de-merging’ again.

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How AV managed services can add value to your business

Managed services have grown in popularity across the AV sector as users want to ensure their systems operate as they should for the longest time possible with the minimum downtime.

However, there has been some confusion about what is covered by managed services and what users should expect from any agreement. In short, AV managed services devolves the management and maintenance of AV to the service provider. This can include everything from lifecycle design/build, to onsite support and analytics.

As this is quite a wide-ranging definition, to get the most out of any managed services agreement, it’s important to understand the scope of the deal and how it will benefit your AV inventory. Read more

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