Included within the existing service contract for Hampshire school for the Maintenance of Audio Visual equipment.
- Enterprise-grade Service Desk for telephone, web and email support 8-5 Monday to Friday. Remote dial-in troubleshooting available via Teamviewer
- Manage relationships with key vendors (Smart, Promethean, Clevertouch) for rapid response to issues
- Engineer callout with SLA. Enginer arrives with loan equipment, spares and parts on van to fix most issues