Remote AV Support

AV Support Onsite

CDEC boast a 24/7 approach to your AV support & assistance. From off-the-cuff technical assistance to equipment repairs, our friendly help desk team will work to resolve every issue you have as efficiently as possible, maintaining the quality of your equipment all year round with minimal repair costs.

CDEC proactively monitor the  individual equipment & integrated systems for availability, remotely managing to optimumise the operations and software maintenance.

We diagnose and detect problems before they impact your organisation. Our fully certified and experienced team across AV, VC and digital media have direct access to our in-house specialist experts, providing a necessary link to tap into vast network OEM partners and manage any escalation that may occur.

Our AV Support Solution

  • Large-scale HD displays & video walls
  • Cutting edge video & audio distribution
  • Audio & video broadcast systems
  • Digital signage & IPTV
  • Onsite event & technical support

From Helpdesk & AV preventative maintenance to remote monitoring and AV asset management, CDEC are on hand to provide the best onsite AV support the industry has to offer. Handling a well-engineered solution with care is far from the final step in ensuring that end users gain the maximum benefit required. Promoting user adoption is key to the success of any deployment of technology solutions. This is why we place so much emphasis on transitioning from a manic project into a cool, calm and collective approach.

CDEC is one of Europe’s most dedicated and passionate audio visual systems’ integrators. From initial design consultation to deployment to managed services, CDEC is a trusted technology partner

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